Privacy Policy
Effective date: September 11, 2026
Rough Terrain Landscapes ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through rough-terrain.com and related inquiries about our services.
Information you provide
When you contact us, request an estimate, or sign up for updates, we collect the information you choose to provide. This can include:
Your name, email address, and phone number.
Your project location and details about the property or work you are considering.
Your requested services, preferred timing, estimated budget, and how you heard about us.
Messages, photos, and other information you send us.
Your preferences for receiving news and updates.
Please provide only information relevant to your inquiry. Do not send payment card details, government identification numbers, or other sensitive information through the website's general contact form.
Information collected when you visit
Our website is hosted by Squarespace. When you visit, Squarespace receives technical information needed to deliver and protect the website, such as your IP address, browser and device information, and information about your interaction with the site. Website analytics, when enabled, can also provide information about pages viewed, referral sources, and visitor activity.
Cookies and similar technologies can support website functions, security, and analytics. You can manage or delete cookies through your browser settings. Blocking some cookies may affect how the website works.
Squarespace also processes certain visitor information for its own purposes, including security and service integrity. See Squarespace's Privacy Policy for details about its practices and available choices.
How we use information
We use information to respond to questions, understand project needs, arrange property assessments, prepare estimates, communicate about requested services, and maintain related business records. We also use it to operate and protect the website, understand site performance where analytics are enabled, and meet applicable legal obligations.
If you choose to receive news or promotional updates, we may use your contact information for those communications. You can unsubscribe using the instructions in a promotional email or contact us at info@rough-terrain.com. Unsubscribing from marketing does not prevent us from responding to your inquiries or sending necessary communications about services you have requested.
When information is disclosed
Information is disclosed as needed to providers that help us host and maintain the website, deliver form submissions and email, manage business communications, or support requested services. Squarespace is our website hosting provider. The information a provider receives depends on the function it performs.
We may also disclose relevant information to professional advisers, to comply with applicable law or valid legal process, to address fraud or security concerns, or with your permission.
We do not sell personal information or disclose it to other businesses for their own marketing. We do not use website visitor or inquiry information for advertising targeted across different businesses' websites or apps.
Browser privacy signals and third-party tracking
Our website does not have a separate mechanism that responds to legacy browser Do Not Track signals. Squarespace describes its own handling of Do Not Track and Global Privacy Control in its Privacy Policy. Other than the hosting and website functions described above, we have not enabled third-party advertising tools to track visitors across different websites.
Retention and security
We retain personal information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, administering customer relationships, keeping required business records, and resolving disputes. The appropriate retention period depends on the type of information, the relationship involved, and applicable legal requirements.
We use reasonable safeguards appropriate to the information we handle. However, no website, email system, or method of electronic storage can be guaranteed completely secure.
Requests about your information
To ask about personal information you have provided, request a correction or deletion, or raise a privacy concern, contact info@rough-terrain.com or call (209) 742-2735. We may need to verify your identity before acting on a request.
Depending on the laws that apply to you and our business, you may have additional privacy rights. We handle requests as required by applicable law. Some information may need to be retained for legal obligations, records of services, security, or the establishment or defense of legal claims.
Children
This website is intended for people seeking landscaping and related property services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address it.
Links to other websites
Our website includes links to other websites, including social media platforms. Once you follow a link, that provider's privacy practices apply to your activity on its service. Review its privacy policy before providing information.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. If applicable law requires an additional notice or consent for a change, we will provide it.
Contact us
Rough Terrain Landscapes
Email: info@rough-terrain.com
Phone: (209) 742-2735
Website: rough-terrain.com